CLIENT CARE // LOGISTICS & RESTORATION
White-glove courier telemetry, customs clearance, returns protocol, and lifetime restoration servicing for VERSSARO patrons.
Colombo courier handovers dispatch within 2 hours of order QC. Global air freight via DHL Express departs daily with complimentary coverage on orders exceeding $400 USD.
Active NFC-bound garments qualify for hardware replacement, enzyme wash reconditioning, and seam reinforcement booked directly inside your Client NFC Vault.
Unworn garments with intact tamper-evident seal and unbound NFC silicon may be returned or exchanged across Colombo, London, or Dubai suites within 14 days of delivery.
Wash inside-out at 30°C with mild pH-neutral detergent. Never tumble dry heavyweight 520 GSM fleece or iron directly over hem NFC silicon compartments.